Frequently Asked Questions
Does Almond Wholesale Apparel?
Yes, we have some great retail partners who carry our goods. For wholesale inquiries please visit our Wholesale Page.
Do you ship surfboards to _______?
We do ship surfboards around the globe.
For boards under 8'0 in length, shipping is very reasonable and often done through FedEx Ground.
For surfboards over 8'1" in length, we offer both door-to-door or airport-to-major-airport options.
HOWEVER, there is one major money-saving tip: A surfboard box can hold up to 4 surfboards with fin boxes or 2-3 surfboards with glass-ons. The cost of sending a surfboard box is basically the same whether there is one board or 4 boards inside. So, that hypothetical $250 shipment can quickly become $62.50 per board if you can find 3 friends to go in on a box with you.
*Before you sign for your surfboard, open the box and inspect the surfboard for damages. Once the board is signed for, the shipping company is not liable for damages. To avoid issues with shipping claims, DO NOT sign for your package until you do a thorough inspection of the board.*
How long does it take to make a custom surfboard?
Our goal is to turn custom orders around in approximately 8-10 weeks. However, more complicated orders like glass-on wooden fins commonly take 10-16 weeks. We understand the excitement of ordering a new surfboard, and want to do our absolute best to get boards turned around in a timely manor. As soon as your surfboard is done, we will call you and let you know. The eternal surfboard building joke is the "Is My Board Done Yet?" phone call... and while we are happy to hear from you, we promise not to let your custom surfboard collect dust in the racks here at the shop.
What are your shop hours?
We are open 10:00 a.m. to 6:00 p.m. Monday through Friday and 9:00 a.m. to 5:00 p.m. Saturdays. If for some reason you come by during those hours, and we're not here... we apologize. As indicated by our front door: "shop hours subject to waves"
What is your return policy?
Please contact us for authorization and instructions for all returns, refunds, or exchanges. Apparel purchased within 30 days with a receipt may be returned or exchanged.
No refunds or returns on custom surfboards will be accepted.
We insure all of our surfboard shipments against damage that may occur in transit.
Visit Shipping and Returns for more information.
What blanks do you use for your surfboards?
Although we have dabbled in a few other manufacturers products at times, we use US BLANKS for our surfboards. We have all of our custom rocker numbers and favorite stringer setups established with them. We order blanks from them weekly. So when you order a surfboard, the blank gets ordered the next Sunday, for Wednesday delivery. No run-arounds about "ordering your blank" taking time in the production process.
Where are Almond Surfboards made?
All fiberglass (stock & custom) Almond Surfboards are built start-to-finish at The Waterman's Guild in Santa Ana. Want to know more? Watch "How an Almond Surfboard is Made"
Our R-Series Surfboards are made in Salt Lake City, UT. We have been developing the R-Series line with our manufacturing partner since 2015 and are very excited about the trajectory of 100% recyclable, made in USA foamies.
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